Official API WhatsApp Business Platform by Meta

Sell, support and follow up — all on WhatsApp

One shared inbox for your team, safe bulk campaigns, chatbot auto-replies and automatic Zoho CRM sync. Built in India for Indian businesses — plans from ₹999/month.

Official Meta Cloud API Meta charges at actual — no markup Live in 1–2 days
1 inboxfor all your numbers, brands and team members
5 minto launch a campaign from a CSV or Zoho view
24×7auto-replies, even after office hours
₹0markup on Meta conversation charges
Features

Everything your team needs on WhatsApp

Replace scattered phones and personal numbers with one official, shared WhatsApp for your whole business.

Shared team inbox

All chats from all your numbers in one place. Assign, reply with templates, send files and see who answered what.

Bulk campaigns

Send approved templates to thousands — from a CSV, Google Sheet or Zoho view — with personalised names and values.

Chatbot & auto-replies

Keyword replies, quick-reply button menus, welcome and away messages with office hours. Answer 24×7 automatically.

Zoho CRM sync

Every chat is logged on the Lead or Contact, with Unread / Seen status. Your sales team works from CRM as usual.

Multiple brands & numbers

Run several businesses or departments, each with its own WhatsApp number, templates and reports — one login.

API & integrations

Send OTPs, invoices and reminders from your website, CRM or software with a simple REST API and API keys.

Campaigns that protect your number

Reach thousands without getting blocked

Most WhatsApp numbers get restricted because of spammy blasts. connect paces your campaigns and stops automatically before Meta flags you.

  • Smart pacing — 5 to 60 messages per minute, daily caps and a send window (e.g. 9 am–8 pm)
  • No-repeat rule — skips anyone you messaged in the last 15 days, on any number
  • Auto-pause on spam, rate-limit or quality warnings from Meta
  • Live reports — sent, delivered, read, replied and failed, with CSV export
Automation

A chatbot your team can set up in minutes

No coding. Create rules like “if someone says fee, send the fee list with buttons”. Button taps trigger the next reply — a simple menu bot.

  • Keyword rules (any word / all words / exact), with up to 3 buttons
  • Welcome message for new chats, away message outside office hours
  • Built-in limits so customers never get flooded with bot replies
  • STOP / UNSUBSCRIBE handled automatically
How it works

Live on WhatsApp in 3 simple steps

We do the technical setup with you on a call — no developer needed.

Connect your number

We link your business number to the official WhatsApp Business API through your Meta Business account and verify it.

Get templates approved

Create message templates (offers, reminders, updates) — we help you write them so Meta approves them quickly.

Chat, automate, grow

Invite your team, import contacts, switch on auto-replies and launch your first campaign the same day.

Pricing

Simple plans. No hidden charges.

Pay for the software monthly or yearly. WhatsApp conversation charges are billed by Meta at actual rates — we add no markup.

Starter

For small businesses getting started

₹999/month
Billed monthly + GST
Start with Starter
  • 1 WhatsApp number
  • 2 team members
  • Shared team inbox
  • Templates & media messages
  • Welcome & away auto-replies
  • Bulk campaigns
  • Zoho CRM sync
Most popular

Growth

For teams running regular campaigns

₹2,499/month
Billed monthly + GST
Choose Growth
  • 2 WhatsApp numbers
  • 5 team members
  • Everything in Starter
  • Bulk campaigns with safe pacing
  • Chatbot keyword rules & buttons
  • Zoho CRM sync
  • Campaign reports & export

Pro

For multi-brand businesses & integrations

₹4,999/month
Billed monthly + GST
Choose Pro
  • 5 WhatsApp numbers
  • 15 team members
  • Everything in Growth
  • Multiple brands
  • REST API & API keys
  • Roles: owner, admin, agent
  • Priority support

Enterprise

For large teams with custom needs

Custom
Volume pricing
Talk to us
  • Unlimited numbers & users
  • Everything in Pro
  • Custom CRM / ERP integration
  • Dedicated account manager
  • Onboarding & team training

All prices exclude 18% GST. WhatsApp conversation charges are paid to Meta at actual rates. Free setup help on every plan.

Why connect.delhicrest

Built by a team that uses it every day

We built connect to run WhatsApp for our own brands, and now offer the same platform to you.

Honest pricing in rupees

Flat plans in INR with GST invoices. Meta's charges at actual — no per-message markup, no surprise wallet deductions.

Deep Zoho CRM integration

Chats on every Lead and Contact, reply rules from Zoho, bulk send from a Zoho view — your CRM stays the source of truth.

Number-safety first

Pacing, no-repeat rules and auto-pause keep your quality rating green, so your number keeps working.

Real support from Delhi

Talk to people who set it up with you on a call, in Hindi or English — not a ticket queue.

FAQ

Questions, answered

Is this the official WhatsApp Business API?

Yes. connect uses Meta's official WhatsApp Cloud API. Your number is registered under your own Meta Business account, so it stays yours even if you stop using connect.

Can I use my existing WhatsApp number?

Yes, as long as the number is not active on the WhatsApp or WhatsApp Business mobile app at the same time. We help you move it, or you can use a new number — even a landline that can receive an OTP call.

What are Meta's conversation charges?

Meta charges per conversation or template message depending on the category (marketing, utility, authentication, service). These are billed by Meta at actual rates to your own payment method — connect does not add any markup. Replies to customers within 24 hours of their message are free or very low-cost.

How is connect different from other WhatsApp tools like Interakt?

Flat INR plans without per-message markup, campaign safety features that protect your number (pacing, 15-day no-repeat, auto-pause), deep Zoho CRM integration, and multiple brands under one login on higher plans. Book a demo and compare it side by side with what you use today.

Will my number get banned for bulk messages?

Messages go only through approved templates and to people who have agreed to hear from you. connect paces sending and pauses automatically on Meta warnings, which keeps your quality rating healthy. STOP requests are honoured automatically.

How long does setup take?

Usually 1–2 working days, depending on Meta Business verification and template approval. We do the setup together on a call.

Can I cancel or change plans?

Yes. Upgrade or downgrade any time; cancellations take effect at the end of the current billing period. See our refund policy.

See connect on a free 20-minute demo

Tell us a little about your business. We'll show you the inbox, campaigns and chatbot on your own use case and suggest the right plan.

  • Free setup help and template writing
  • Migration from your current WhatsApp tool
  • Hindi or English — your choice
011-45421382 care@edwinepc.com Nehru Place, New Delhi

Book your free demo

We usually call back within one working day.

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