Refund & Cancellation Policy
Last updated: 25 October 2026
Cancellation
- You can cancel your subscription at any time by emailing care@edwinepc.com or from your account (when available).
- Cancellation stops future renewals. Your plan stays active until the end of the period you have already paid for.
Refunds
- First purchase: if the Service does not work for you, ask within 7 days of your first payment for a full refund of the subscription fee.
- Monthly plans: after the first 7 days, monthly fees are not refundable for the current month.
- Yearly plans: after the first 7 days, you may cancel and receive a refund for the remaining full months, less any discount received for paying yearly.
- Meta's WhatsApp conversation charges are paid to Meta and cannot be refunded by us.
- Approved refunds are processed to the original payment method within 7–10 working days.
Plan changes
Upgrades take effect immediately (the difference is charged pro-rata). Downgrades take effect from the next billing period.
Contact
Delhi-Crest Enterprise, Nehru Place, New Delhi, India · Phone 011-45421382 · Email care@edwinepc.com